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Personal Data Protection Policy in accordance with the EU GDPR Regulation 2016/679

Thank you for visiting the website of the Heart of Jewellery based in Athens, at Praksitelous 1 street. The protection of your personal data is very important to us and we take steps in this direction when you visit our Website. This Privacy Policy sets out the type of information we may collect during our visit to the Website and how we use this information. The processing of personal data is done in accordance with the provisions of the General Regulation of Personal Data Protection (GKPD 2016/679) and based on the Greek Legislation (Law 4624/2019), for the protection of personal data, as well as for the protection of personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (APDPX). When you voluntarily provide us with personal information, such as your name, address or e-mail address, we treat this information with the utmost confidentiality. Without prejudice to specific provisions of this Personal Privacy Policy, no personal information is the subject of rental, sale, posting or disclosure to other companies, organizations or websites. By using the website you agree to the terms of the most recent Personal Data Protection Policy. Please read the Terms of Use of the website in order to understand the general rules for the use of the Website. Without prejudice to any other statements, policies, terms of use or communications on the Website, this Privacy Policy, Cookies Policy and Terms of Use constitute the entire agreement between Heart of Jewellery on the use of the site. However, access to certain services or materials in certain sections of the site may be subject to additional conditions. Similarly, activating a link from one site to another may be subject to additional terms (the terms of use and privacy policy of third party sites should be considered and reviewed separately from these Terms of Use and the Website Security Policy)

1 What is Personal Data?

Personal data is any information that refers to individuals whose identities are known or can be verified.

2 Information we collect from you

Most of the services of the site are provided without the collection of information that identifies our visitors.

  • For the completion of your order we will collect identifying and demographic data such as name, address, city, postal code, telephone number, email that are used exclusively for the purpose of sending the order to the residence or other place of receipt.
  • To become a member of our website we will only need an email and a personal password which is not a way of identification. Once you have logged in to your account, you can, if you wish, enter your name and address to be entered automatically when you place an order with your account.

The legal basis for the above processing is the legal interest of the company (GDPR article 6 par. 1h).

3 Account Deletion

If you no longer wish to be a user of the website you can contact us directly to unsubscribe from our customer database.

4 Cookies

The company reserves the right to collect non-personally identifiable information of users [browser type, computer type, operating system, internet providers, etc.] and / or to track Internet Protocol (IP Address) addresses using corresponding technologies (Cookies). The company may use cookies to identify the user. Cookies are small text files that are stored in the terminal of each user, without receiving any information or knowledge of personal files or documents of the user. Cookies are used exclusively to facilitate the user's access to specific products or services and are not used for the purpose of statistics or targeted product promotion.

5 Disclosure of personal data

We may work with third parties to manage these performance metrics. However, these third parties do not obtain information about the individual identity of each visitor. These third parties undertake to follow our rules for the protection of personal data, in order to provide us with only aggregated information, to use the information collected only for the purposes indicated by us. In addition, we may disclose your personal information to third parties if required to comply with our obligations under applicable law or the content of a prosecutor's order or other court decision or if this is absolutely necessary to safeguard our legal interest and / or legitimate interest of a third party. Without prejudice to any other regulation of the law, we will not disclose in any way, we will not sell or distribute any of the information you provide to us without your prior consent. Finally, in the event of a corporate sale, merger, dissolution, or acquisition, we may transfer your data to a third party in the context of this transaction.

6 Protection of minors

In case you are not an Adult or younger than 15 years (Law 4624/2019), your parents or guardians must give their consent for you, before sending any information to our website.

7 Security

Securing a person's personal data is our highest priority. We follow strict security procedures to protect data and prevent unauthorized access to it. We protect data and comply with strict computer security standards. We have established privacy control systems designed to ensure that your data remains secure. Only authorized employees of our company are allowed to access this data.

Also sensitive data, such as credit card information, these are made on the websites of the Banks we work with. Evelyn does not collect, transfer or process credit card data. However, the transmission of data over the Internet always carries some risk. For example, an unauthorized third party may block a transmission or could find a way to infiltrate our security measures. Therefore, although we believe we have taken all necessary measures to protect your personal data, we can not guarantee that your data will never be disclosed in a manner that is inconsistent with this Privacy Policy.

8 Changes in Privacy Policy

We reserve the right to make additions, deletions or modifications to this Privacy Policy at any time without notice. At the bottom of this Policy is the date it was last updated. If Evelyn changes its practices regarding the collection or use of your personal data, your personal data will continue to be governed by the Policy under which it was collected unless you have been notified and objected to the change.

9 Basic Principles of personal data processing

  • The processing of personal data takes place in a legal, fair and transparent manner.
  • The collection of personal data is carried out only for specified, clear and legal purposes.
  • The collection of personal data is adequate and relevant.
  • Personal data is accurate and up to date.
  • Inaccurate personal data is corrected or deleted.
  • Personal data remains confidential and securely stored.
  • Personal data is not disclosed to third parties unless it is necessary for services to be provided to them under an agreement that will ensure their protection in accordance with the GDPR.

10 Retention period

The personal data we collect for the completion of your order is deleted within two years after the successful delivery of your order.

11 Your rights on your personal data

We let you know that you have the right to:

  • Access to your data,
  • Correction of your data in case of inaccuracy,
  • Deleting your data in specific cases,
  • Restrict the processing of your data,
  • Opposing the processing of your data,
  • Transferring your data to another company
  • Report to the Personal Data Protection Authority in case of an unfortunate incident of violation of your data.

Our company will respond to your above requests within one (1) month of receipt, and exceptionally this deadline can be extended by two (2) more months, if additional time is required.

12 Third party websites

Our Website may provide links to other Websites that are not owned or controlled by us, such as Facebook. In this case, we are not responsible for the privacy practices used on others' Websites or for the validity of their content or for the collection of information by the parties who own and control those websites, or the use of their Cookies. Therefore, we are not responsible for any damage or problems that occur to any of you who will use this foreign Website and ultimately, it is up to you whether or not to use a link to another Website, provided by our Website, to in case you do not trust him completely.